Mayors Action Center
918-596-2100

Created as a convenient one-stop call center, the Mayor's Action Center

(MAC) can answer questions about city services, log complaints, provide ticket and municipal court information, or direct you to the appropriate department or city employee to speak with you. Through the MAC you can report problems that you encounter in the community such as potholes or water line breaks, to be resolved by City of Tulsa staff.

The MAC uses a computerized tracking system, which allows staff to efficiently follow up on calls. An electronic log documents calls and provides officials with a link to citizen concerns. It is a proven, effective tool for measuring service delivery and a convenient call center for citizen communication.

The MAC is operated from 8 a.m. to 5 p.m. Monday through Friday, except holidays. For after-hours convenience, the office is equipped with a menu offering emergency numbers for all street and water problems. After hours, a voice recording system is available for reporting problems, as well as email at MAC@cityoftulsa.org . Problems can also be reported online.

The MAC is an expedient method to report incidents relating to city operations or to seek information about upcoming scheduled events or street projects.

The MAC staff also can provide information about City services, including:

-Advertising/Sign Violations
-Sewer Line Overflows
-Illegal Dumping
-Water Line Breaks
-Flooding & Drainage
-Street/Lane Closures
-Graffiti
-Traffic Calming
-High Grass & Weeds
-Traffic Signs/Signals
-Illegally Parked Vehicles
-Ticket & Court Questions
-Potholes
-Special Events
-Trash/Refuse Collection
-Weed & Litter Control
-Recycling